tk644's Privacy Policy
Your personal information is a trust held with us. This document clearly describes how tk644 collects, uses, and protects it.
This privacy policy applies to all users of the tk644 platform. By reading this document, you will learn what types of information we collect, why we collect it, how it is used, and what measures we take to ensure the security of your information. By using our platform, you are considered to have accepted the terms of this policy.
tk644 believes that privacy is a fundamental right. We treat the personal information of all our users with the utmost importance and follow industry-standard technology and practices to keep it secure.
Section 1
What Information We Collect
When opening an account and using services on tk644, we may collect the following types of information:
a) Information Provided Directly
- Full name and date of birth
- Mobile number and email address
- Identity verification documents (such as a national ID card or passport)
- Financial transaction information (details of deposits and withdrawals)
- Payment method details such as bKash, Nagad, Rocket, or Upay account numbers
- Any messages or complaints you send to customer support
b) Automatically Collected Information
- IP address and device type
- Browser type and version
- Your activity on the platform, session duration, and pages visited
- Game history and betting statistics
- Information collected through cookies and similar tracking technologies
Section 2
The Purpose of Collecting Information
The information we collect is used only for specific and legitimate purposes. tk644 never collects or stores your information unnecessarily.
- Account Management: To create, verify, and keep your account secure.
- Identity Verification: To confirm age (for users aged 21 and above only) and to prevent fraudulent activity.
- Processing Financial Transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Providing Customer Support: To help resolve your questions and issues.
- Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering provisions.
- Ensuring Security: To protect the platform from unauthorized access, fraud, and cyberattacks.
- Service Improvement: To review user experience and improve the quality of the platform.
- Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.
Section 3
Sharing Information with Third Parties
tk644 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
- Service Providers: Trusted organizations that provide technical, financial, or operational support for our platform, who are bound by a confidentiality agreement with us.
- Payment Processors: bKash, Nagad, Rocket, and Upay — only the relevant information needed to complete financial transactions.
- Legal Authorities: Based on a valid court order or an official request from an investigating authority.
- Anti-Money Laundering: For the purpose of ensuring compliance with international financial monitoring bodies.
Outside the cases listed above, your information will never be disclosed to a third party without your explicit consent.
Section 4
Security Measures for Your Information
To keep your information secure, tk644 has adopted advanced technical and organizational measures:
- SSL Encryption: All data transmission on our platform is secured through SSL encryption technology.
- Access Control: Only authorized staff can access sensitive user information.
- Secure Servers: Our databases are stored on secure servers and are subject to regular security testing.
- Password Hashing: Your password is never stored in plain text.
- Regular Security Audits: Our technical infrastructure is regularly reviewed and updated for security.
It should be noted, however, that complete security on the internet cannot be guaranteed. We ensure the highest level of protection possible, but our liability is limited in the event of unauthorized access by a third party.
Section 5
Cookies and Tracking Technologies
tk644 uses cookies and similar technologies to operate the platform and improve the user experience.
Types of Cookies
- Essential Cookies: Required for the core functionality of the platform — these cannot be disabled.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyze user behavior and improve the quality of service.
You can manage or disable cookies through your browser settings, though this may affect some functionality of the platform.
Section 6
Data Retention Period
We retain your personal information only for as long as necessary. Information may be retained while your account is active and, after account closure, for a set period to fulfill legal obligations.
Financial transaction records, identity verification documents, and anti-money laundering-related information are retained for the mandatory period required by applicable law. Once this period has passed, the information is securely deleted or anonymized.
Section 7
Your Rights
As a user of tk644, you have the following rights regarding your personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
- Right to Object to Processing: You may object to the processing of your information for specific purposes.
- Right to Data Portability: In some circumstances, you may request your information in a structured format.
To exercise any of the above rights, please contact us directly. We will process your request as quickly as possible. Please note that due to legal obligations, deletion of certain information may not be possible.
Section 8
Protection of Minors' Information
The tk644 platform is strictly for adults — users aged 21 and above only. We do not knowingly collect personal information from any minor.
An age verification process is followed at the time of account registration. If it comes to our attention that a person is under 21 years of age, that account will be immediately closed and the collected information will be deleted.
Section 9
Changes and Updates to the Policy
tk644 reserves the right to review and update this privacy policy as needed. If any significant changes are made, we will notify you via the platform or by email.
Continued use of the platform after an update will be considered as your acceptance of the new policy. We therefore recommend revisiting this page from time to time.
Section 10
Links to Other Pages
If our platform contains links to external websites, tk644 is not responsible for the privacy policy of those websites. We recommend reading the privacy policy of any external site before visiting it.
Section 11
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Contact Us
Email: [email protected]
Live Chat: Available directly on the site
Response languages: Bengali and English. Hours: 24/7.
Section 12
Related Policies
To better understand our complete policy framework, please also read the following pages:
- Terms & Conditions — All terms governing use of the platform.
- Responsible Gaming — Healthy gaming habits and support information.
- About Us — Learn more about tk644.
- FAQ — Answers to common questions.